Support

Support Strength
  • Centralized Support Mechanism For Faster Response & Resolution Time
  • Skilled Linux Professional For Remote Server Management
  • Free Updates & Patches During The Warranty Period
  • Availability Of On-site Support

Support Policy
" Analyze, Built, Manage & Transfer "
  • Analyze The Requirement & Current IT Infrastructure To Design a Robust and cost effective solution
  • Built the required solution by doing complete installation and fine-tuning of the server to meet standard and customized requirement and to ensure optimization of resources
  • Complete Management and performance monitoring of the Solution at client end during the warranty/contract period.
  • Offer " TRUE OWNERSHIP " of the product/solution to the client by transferring the knowledge base and administration training.

Support Offerings
  • Standard Support:
    Recommended For Organizations With Linux Administrators.
  • Premium Support:
    Recommended For Large Organizations Who Wants To Completely Outsource The Linux Server Administration & Management.