Support
Support Strength- Centralized Support Mechanism For Faster Response & Resolution Time
- Skilled Linux Professional For Remote Server Management
- Free Updates & Patches During The Warranty Period
- Availability Of On-site Support
Support Policy
" Analyze, Built, Manage & Transfer "
- Analyze The Requirement & Current IT Infrastructure To Design a Robust and cost effective solution
- Built the required solution by doing complete installation and fine-tuning of the server to meet standard and customized requirement and to ensure optimization of resources
- Complete Management and performance monitoring of the Solution at client end during the warranty/contract period.
- Offer " TRUE OWNERSHIP " of the product/solution to the client by transferring the knowledge base and administration training.
Support Offerings
- Standard Support:
Recommended For Organizations With Linux Administrators. - Premium Support:
Recommended For Large Organizations Who Wants To Completely Outsource The Linux Server Administration & Management.
