Installation

Yes

Fine Tuning Of Server

Updated & Patches From Web Site

Online Server Management

Online Performance Monitoring On Regular Intervals

Onsite Support

Online Monitoring Of Access Logs

Monitoring System & Mail Logs

System Level Updates With Latest Patches & Releases

Quarterly Onsite Visits For Maintenance

Configuration Of User Desktop

Generating Mail Delivery Reports

Recovery From Outages

 Adding/Deleting Users

Support For Hardware Upgrade

Software Upgrade

Training

End User Training

Response Time - Services Failure

Response Time - Other Problems